Privacy Policy

Last Updated: 1st November 2019

Partnerise Ltd (“we”, “us” or “our”) respects your privacy and is committed to taking the greatest care of any information that we obtain about you and to do so in a way that is legally compliant.

This policy applies where we are acting as the data controller with respect to the personal data of visitors and users of (“our website”). This means we decide how your personal data is processed and for what purposes.


By submitting your details through this website and/or using any of the services we may provide to you, you are agreeing to this policy and must read it fully and by doing so you are consenting to the processing and use of your information accordingly.


1.     Types of Data Collected

1.1    Personal Data: While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally-identifiable information may include, but is not limited to:

•    Email address
•    First name and last name
•    Job Title
•    Company Name
•    Phone number
•    Address
•    Cookies and Usage Data

Personal data relates to a living individual who can be identified from that data.  Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the Data Protection Act 1998 and General Data Protection Regulation (the “GDPR”).


1.2    Usage Data: We may also collect information on how our website is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

1.3    Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Please see our Cookies Policy for more information.


2.    Use of Data

2.1    Partnerise Ltd or any third-party data processors acting for us, will use the collected data for various purposes:


a)    To provide and maintain our website

b)    To provide you with the information and services that you request from us


c)    To notify you about changes to our services, fees and charges


d)    To allow you to participate in interactive features of our website when you choose to do so


e)    To provide customer care and support


f)    To provide analysis or valuable information so that we can improve our website


g)    To monitor the usage of our website


h)    To detect, prevent and address technical issues


i)    To carry out statistical analysis and market research


j)    For marketing, advertising and promotional purposes


k)    With your consent only: to contact you, including by email or post, with information about our products and services which

either you request, or which we feel will be of interest to you


l)    With your consent only: to disclose your personal information to carefully selected third parties, so that they might contact you (including by email or post) with information about products and services which may be of interest to you



3.     Disclosure

3.1    We may share your personal information with any company or subsidiary within our group as defined in section 1159 of the UK Companies Act 2006.

3.2    We may share your personal information with selected third parties, unless you later ask us not to do so, these include:

a)    our service providers and sub-contractors

b)    credit reference agencies for the purpose of assessing your credit score where necessary or contractual

c)    companies support our marketing, advertising and promotional activities such as Google Adwords

d)    analytics and search engine providers


3.3    Any third parties that we share your personal information with are limited by law and by contract in their ability to use your personal information for any purpose other than to provide the agreed services for us. We will always check that such third parties have suitable privacy policies in place.

3.4    We may also disclose your personal information to third parties:

a)    if Partnerise, or any of our assets, businesses or part thereof, is acquired or potentially acquired by a third party, in which case personal information held by us may be one of the transferred assets; or

b)    in order to comply with any legal obligation, or to enforce or apply our terms and conditions or any other agreement; or

c)    to protect the rights, property, or safety of Partnerise, our customers, or other persons. This may include exchanging information with other organisations for the purposes of fraud protection and credit risk reduction.

3.5    Unless expressed above, we will never share, sell or rent any personal information to any third party without your consent. Where you have given your consent for us to share your information but later change your mind, contact us by email:, or post: Data Protection, Partnerise Ltd, 61 London Road, Maidstone, United Kingdom, ME16 8TX.



4.    Transfer of Data

4.1    If you are located outside of the United Kingdom, your information, including Personal Data, will be transferred to — and maintained on — computers located in the United Kingdom where the data protection laws may differ to those from your jurisdiction.


4.2    Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.


4.3    We will take all reasonable and necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place unless there are adequate controls in place including the security of your data and other personal information.


5.    Your rights and your personal data  

5.1    Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data and subject to any fees specified by law:

a)    The right to request a copy of the personal data that we hold

b)    The right to request that we correct any personal data if it is found to be inaccurate or out of date;  

c)    The right to request your personal data is erased where it is no longer necessary for us to retain such data.

d)    The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing.

e)    The right to request that we not process your personal information for marketing purposes. We will inform you if we intend to use your personal information for such purposes at the time we collect it. You can prevent such processing by checking the relevant boxes when you submit your information or inform us by post or email at any time.

f)    The right to withdraw your consent, at any time, if you have previously given it for marketing purposes. You can choose to stop receiving marketing communications by following the unsubscribe instructions included in such communications. Alternatively, you can unsubscribe at any time by contacting us by post or email.

g)    The right to lodge a complaint with the Information Commissioners Office.



6.    Retaining and deleting personal data

6.1    Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.


6.2    We will retain your personal data for as long as it is current and in use.


6.3    It may not always be possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention as a maximum of 7 years or as required by law.


6.4    We may retain any of your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

7.    Amendments

7.1    We may update this policy from time to time by publishing a new version on our website, please check this page occasionally to ensure you are happy with any changes to this policy.


7.2    We may notify you of [significant changes to this policy by email.


8.    Further information & Complaints

7.3    We are registered in England and Wales under registration number 8515315 and our registered office is at 61 London Road, Maidstone, United Kingdom, ME16 8TX.


7.4    For all questions or complaints about this policy, we would appreciate the opportunity to deal with any issues or concerns before you approach the relevant authority. Please contact us in the first instance by email to or by post to Data Protection, Partnerise Ltd, 61 London Road, Maidstone, United Kingdom, ME16 8TX.


7.5    You have the right to make a complaint to the relevant supervisory authority for data protection issues, which in the UK is the Information Commissioner’s Office (ICO) ( By phone 0303 123 1113 or via email or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.